CCS offers in-depth expertise and diverse capabilities in delivering customized SAP services to leading organizations around the world. From driving the first ever SAP deployment in the Media Industry in Asia Pacific 20 years ago to supporting leading enterprises across industries today, our established SAP practice has successfully executed diverse projects.

Our SAP Services

SAP S/4HANA & ECC

Greenfield Implementations

Using SAP’s activate methodology, we help clients in every step of implementing SAP, from discovery through realization, to deployment and post go-live support.

Migrations

As more and more organizations opt to migrate from legacy SAP to SOH (SAP Suite on HANA) or S/4HANA, CCS has the expertise and right experience to ensure a smooth migration.

Rollouts

We enable efficient deployment of an organization’s existing SAP implementation to new geographies and company codes quickly and cost-effectively. Configurations and customization are undertaken to meet geo/business-specific rules and statutory requirements.

System Integration

Having worked extensively in SAP environments for 20+ years, CCS has significant expertise in consulting, building, and executing multiple application integrations to SAP.

End to End QA / Validation

With our expertise in SAP and Quality Assurance, CCS brings the ability to take a holistic and end-to-end view of SAP and all interfacing applications and carry out independent validation (SIT) of the implementation.

Ongoing Support & Maintenance

We offer functional support services and maintenance solutions following the recommendations of ITIL ITSM to provide proactive technical support.

Resolution of incidents, carrying out RCA and elimination of the causes

Support changes in internal business processes and system patch updates/extensions

Proactive adaptation of the system to changing legal requirements and handling month/year-end activities

With our proactive technical support, we monitor our clients’ SAP applications to identify potential problem areas before they get highlighted

Service Offerings

SAP BASIS

CCS BASIS team offers expert monitoring and support to clients that prefer to maintain a minimal in-house SAP team. We adopt a mix of passive and active monitoring of the application and database to provide timely support and management based on client needs.

We leverage our managed services model to keep your Total Cost of Ownership (TCO) down. By managing all critical aspects to keep your SAP infrastructure running, both on-premise and on the cloud, we allow you to focus more on core functions of your business.

With over 100+ person-years of SAP BASIS experience and in-depth expertise in SAP R/3, ECC, S/4HANA, BW, PO, BPC, SolMan, we offer end-to-end SAP ERP administration.

Our SAP BASIS Services
Service Offerings
Monitoring Support
Backup, Performance Monitoring, System Availability, SAP Health, Operating System, and a Spool System
Operations Support
Backup & Recovery, Transport System, Database Administration, OS Patching, and Performance Tuning
Incident Support
Incident Management, Bug Fixes, Performance Crashes, System Critical Issues.
End-to-End Service
One-time Projects, Greenfield Implementation, Version Upgrades, Migrations from one environment to another

SAP Lumira

CCS has in-depth knowledge and understanding of what it takes to implement a successful management dashboard / KPI tracking system with various levels of granularity. We ensure that the underlying warehouse is populated correctly, and the reporting needs are captured and presented appropriately to suit each organization’s unique needs.

SAP Solution Manager

CCS has the expertise in implementing and maintaining SAP SolMan to manage the SAP implementation landscape. The important modules supported by CCS are IT Service Management, Change Control Management, System Monitoring, Process Management and Project Management.

SAP Fiori

To fully realize the potential of SAP and provide users with a responsive and user-friendly interface on desktop and mobile devices, CCS has the expertise to build/customize applications using SAP Fiori.

SAP IS-Media

An industry-specific solution, SAP IS Media, caters specifically to the unique needs of the media industry. CCS has over 100+ person-years of experience in IS-Media implementation and customization. Whether an organization continues to run IS-Media or prefers to migrate to newer applications, with our 35 years of experience in the media domain and our depth of expertise in IS-Media, CCS is uniquely positioned to help you.

In addition to expertise in M/AM and M/SD modules, CCS has undertaken several custom developments to meet client-specific needs. Some of the custom developments include:

Service Offerings

Development and customization of Classified Advertisement Matter Composing

Application for Duplication of Personal Ads (e.g., Anniversaries, Remembrance, Birthdays) that are repeated every year.

Customization of ‘Upselling’ feature

Development and customization of Offtake Entry Screen in Circulation  

Development of Scheme Based Subscription and the Dispatch of Promotional Gifts   

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