Quality Assurance – Independent Validation Team

Client based in Australia that provides software solutions for printing and copying establishments with over 700 implementations globally.

Business Need

The client application was experiencing high number of defects as it was rolled out to meet tight project schedules

The client wanted an independent testing team to thoroughly test and check for quality issues

Required testing of the end to end functionalities of the application.

Approach

Planning Phase

Requirement understanding
Test planning

Design Phase

Test scenario preparation
Test case design
Establishing traceability between requirement test scenario test case
Test data preparation

Test Environment Setup

Test bed configuration as per application under test

Test Execution

Test case execution with system integration test cases
Test case execution with compatibility test cases
Defect reporting
Defect fixing & retesting
Regression testing
Establishing traceability between requirement test scenario test case defects

Test Cycle Closure

Test summary
Quality metrics

Business Benefits

Completed testing with 1.5-man years with nil UAT defects.

Helped the customer to gain confidence, as the project was about to be called off due to high defects.

Achieved test coverage with least number of test cases at a minimal cost.

Tool(s) Used

TestLink

Mantiz

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