India’s premier Media and Publisher Organization modernizes its payment ecosystem to enhance customer experience and streamline financial operations.

The organization faced challenges with outdated payment systems that relied on static UPI QR codes and manual card swiping. These legacy systems led to prolonged transaction times, manual data entry, reconciliation errors, and customer dissatisfaction. The organization sought a seamless, automated payment solution that could integrate with their SAP system, ensuring faster transactions, improved accuracy, and enhanced customer satisfaction.

CCS implemented a comprehensive payment modernization solution by integrating Pine Labs’ and ICICI’s payment options with the organization’s SAP ERP system.

Pine Labs’ Card and UPI QR Payment Options.

• Eliminated manual data entry after card and UPI QR payments

• Enabled fast card transactions with simple tap-to-pay functionality.

• Facilitated secure UPI QR mobile payments, significantly reducing transaction time.

ICICI’s UPI QR and Collect Pay Options

• Deployed ICICI’s UPI QR codes for seamless customer payments.

• Simplified payment collections via ICICI Collect Pay, ensuring easy transactions across various scenarios.

SAP ERP Integration

• Automated the posting of all transactions into SAP FI.

• Enabled real-time reconciliation, removing manual intervention and reducing errors.

• Provided instant visibility into incoming payments, improving cash flow management and financial control.

• Designed as a scalable, generic module, the integration allows future payment applications to be seamlessly connected to SAP without major system changes.